Complaints Procedure

If at any time you would like to discuss with us how our service to you could be improved, or if you are dissatisfied with the service you are receiving, please inform us as soon as possible, preferably in writing.

We undertake to look into any complaint carefully and promptly and to do all we can to explain the position to you. If we have given you a less than satisfactory service we undertake to do everything reasonable to put it right.

We work to the high standards set within the AAT Code of Professional Ethics.

Ralph Elliott-King is licensed and regulated by AAT under licence number 325.

Should you feel that we have failed to provide a professional service, you may make a complaint directly to the AAT at 140 Aldersgate Street, London EC1A 4HY.

MAAP Accountancy Services Ltd
t/a MAAP Accountants
Sigma House
44 Willow Way
Dorset, BH23 1LA

Tel 1: 01202 482121
Tel 2: 01202 474545


Office hours: Mon-Fri, 9:00am to 5:00pm

Principal: Ralph Elliott-King

Client Case Studies

It is important to match your needs with an accounting firm that has experience of dealing professionally with your sector.

Match one of the client profiles below, and you will know we can deliver the service you need at the fee level stated.

Call 01202 482121 for a free consultation.

MAAP Accountants
Sigma House, 44 Willow Way
Christchurch, Dorset, BH23 1LA
Tel: 01202 482121